Email digest — schedule and look-ahead

A digest is an automatic, scheduled email that summarizes upcoming events. One digest per troop, fully configurable.

Setting up

In Admin > Communication > Email Digests:

Check Enable digest.
Choose a cadence:
- Weekly — pick a day of the week (Sunday–Saturday).
- Monthly — pick a day of the month (1–28; capped at 28 so every month has that day).
Pick a time (24-hour) — this is in your troop's timezone, so just enter the local time you want the digest to go out. MyTroop handles the UTC conversion and keeps the send time stable across daylight-saving changes.
Set Look ahead (weeks) — how many weeks of events each digest should list. Common choices:
- 1 — just this week (classic "weekly" behavior).
- 6 — the next six weeks, great for planning.
- 52 — a full-year calendar snapshot.
Click Save Digest Settings.

Digests are dispatched within the configured hour — minutes are ignored at send time, so 08:15 behaves the same as 08:00.

Previewing

Once enabled, the Preview button opens a modal showing exactly what would go out today, populated with your real upcoming events in your configured window. Use this to sanity-check content before saving.

Event dates and times in both the preview and the sent digest are shown in your troop's timezone (not the reader's device timezone), and each time range is tagged with its zone — e.g. 7:00 PM–9:00 PM CDT — so a family reading on the road can't misread it. The preview dialog notes which timezone it's using, which is why the times may differ from the clock on your own device if you're travelling.

What's in a digest

All events visible to the recipient within the look-ahead window, ordered by start time.
A direct link to RSVP for each event (when RSVP is enabled).

Recurring events appear on every date they occur. A repeating event is stored once, but the digest lists each occurrence that falls inside the look-ahead window — so a weekly meeting shows up once per week, each row carrying that week's own date and linking to that occurrence. A week you cancelled or moved is honoured: a cancelled occurrence is left out, a moved one is listed at its new time and place, and one you moved outside the window drops off this digest (turning up in the one that covers its new date instead).

Occurrences use the event's own timezone and hold their wall-clock time across a daylight-saving change — a 7:00 PM meeting stays 7:00 PM.

A single digest lists at most 200 events. Only a very long look-ahead combined with several frequent recurring events reaches that, and when it does the soonest events are the ones kept — shorten the look-ahead if you need to see further out. The preview tells you the count.

Who gets digests

Every active member of the troop, unless they've opted out in their profile. Kids never receive emails — only parents/guardians.

Turning it off

Uncheck Enable digest and Save Digest Settings. The change takes effect immediately — no in-flight digest will be sent after you save.

If a digest doesn't arrive

Digests count toward your troop's email limit like any other send — one digest to 60 families counts as 60. If a troop is over its limit when the digest is due, that digest is skipped rather than partly sent, and it is not retried later in the day: the next one goes out on the following schedule.

Nothing appears in the app when this happens, so if a digest is missing and you've ruled out the schedule and opt-outs, ask your MyTroop administrator to check the logs. See Communication overview → Sending limits for the limits themselves and why they exist.